Hire a Remote Dental Assistant for Your Practice

Hire trained & qualified virtual dental assistants at a fraction of the cost of an on-site hire.

Hire your exclusive, full-time dental assistant in a week

Save up to 50% in staffing costs with a virtual staff hire

Offload all tedious front desk tasks for good

Hire confidently with a 97.3% employee retention rate

Risk-free hiring: you don't pay anything until you hire

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What Does a Virtual Dental Assistant Do?

Explore tasks that remote dental assistants from Edge take on for hundreds of practices:

Appointment Scheduling

Use specialized software to coordinate and schedule new appointments, reschedules, and cancellations with ease.

Front-Desk Management

Friendly & efficient front-desk management to provide patient check-ins and a virtual information desk for your practice.

Correspondence

All communication via email or phone. 100% English & Spanish fluency + phone etiquette training for prompt response.

Notes & Transcriptions

Accurate transcription of patient notes & prescriptions. Expertise in medical terminology and keen attention to detail.

Medical Billing & Coding

Analyze reimbursements. Identify documentation deficiencies. Possesses expertise in coding conventions.

Follow-ups

Schedule follow-up appointments. Relay information from healthcare providers and address any post-visit queries.

Billing & Insurance Claims

Process claims & billing statements. Identify & resolve billing/claim errors. Ensure rendered services are documented & billed.

Data Entry & EMR

Record patient information & medical history into EHR systems. Adhere to regulations to ensure confidentiality.

General Administration

Managing office supplies, organizing digital files & documents, and coordinating meetings and events.

97.3
%

Employees hired through Edge offer a 97.3% retention rate.

1000
+

Medical & dental practices have hired over 1,000 employees through Edge.

$
300
M

Edge has helped clients save $300M in staffing costs & counting.

300
+

More than 300 healthcare providers trust Edge with their needs.

CASE STUDY

Multnomah Orthopedic Reduced Call Wait Time by 70%

With a heavy influx of patients, Multnomah Orthopedic Clinic was struggling to keep up with incoming calls and correspondence.

By providing two pre-trained remote medical administrative assistants, Edge helped their overburdened office staff free up 2-4 hours daily for more essential patient tasks.

Our medical associates not only helped Multnomah free up critical time but also optimized correspondence, reducing average wait time by 70%.

Your Exclusive, Full-Time Remote Dental Assistant

Our clients are able to choose who they would like to work with. They work with the same virtual dental assistant every day - much like an in-office worker.

Thanks to our 97.3% employee retention rate, some of our clients have worked with the same associate for 3 years & counting.

Why You Should Hire a Remote Dental Assistant with Edge

Here’s why modern dental practices regard Edge as their trusted virtual dental staffing partner:

We Only Hire The Top 1%

Our rigorous vetting process guarantees you only the best highly qualified candidates.

We Hire Faster

Hire top talent in under 2 weeks; faster than any other healthcare assistant services provider.

Unmatched Compliance

We are an ISO 27001, SOC 2 & HIPAA-compliant talent partner for our clients.

Pre-Requisite Training

All talent attends our training program for knowledge on HIPAA compliance, phone etiquette & more.

97.3% Employee Retention

Your Edge employee joins your team for the long haul—we have a staggering 97.3% talent retention rate.

We Happily Sign BAAs

We hold risk by the wrist and sign BAAs at a corporate level, on U.S. soil, for any practice that needs one to feel secure.

The Trusted Dental Staffing Partner for Healthcare Providers

See what some of our clients have to say about their experience hiring full-time remote dental staff with Edge.

"Edge’s incredible professionals adapted to our clinic, significantly boosting satisfaction and productivity. A clinic game-changer!"

Author
Marcel Twahirwa
Medical Director at DHR Health Diabetes & Endocrinology Institute.

"Having a remote employee has decreased the "drama" in our office and helps us respond in a more timely manner to our patients."

Author
Therrissa Cohen
Office Manager at Hendersonville Dermatology

"In October 2023, my Edge team members will have been with me for 2 years. I could not run my business without them!"

Author
Stephanie Duran-Beninati
Broker/Owner at Strategic Insurance Services

CASE STUDY

DHR Health Increased Productivity by 71% With Edge

Over 700 physicians & 1,200 nurses dedicate themselves to offering a full continuum of care at DHR Health, but they grappled with the persistent challenges of administrative staff retention and high turnover.

DHR Health's initial cautiousness towards remote work evolved into a successful adaptation.

Now, the company employs a whopping team of 23 remote administrative personnel from Edge, resulting in a 53% decrease in hiring time, a 71% increase in productivity, and a 5% employee cost reduction.

Edge Dental Assistants vs. Virtual Assistants

See how Edge compares to a typical virtual assistant agency & how our remote dental assistants deliver value to high-growth healthcare providers.

Hiring with Edge

✔️ Full-time, dedicated employee for your practice

✔️ Absolute control over quality and transparent pricing

✔️ Built for high-growth practices that need full-time support

✔️ We sign a business-level BAA with all our clients

✔️ Edge provides required equipment to its remote staff

✔️ Trained & experienced remote dental assistants

✔️ HIPAA, ISO 27001, SOC 2 Type II & GDPR compliant

Other Virtual Assistant Agencies

❌ Rotating, untrained virtual assistants

❌ Little control over quality of work

❌ Not scalable for high-growth practices

❌ Do not sign a business-level BAA their clients

❌ Virtual assistant use their own equipment

❌ Untrained virtual assistants without hands-on experience

❌ Not certified or compliant with any standards

Got Questions? We’ve Got Answers.

Check out some of the most frequently asked questions we get from our healthcare clients:

What is a remote dental assistant? Are they the same as a virtual assistant?

No. A remote dental assistant from Edge isn’t a virtual assistant.

They’re a trained full-time member of your team!

The responsibilities of a virtual receptionist can vary, but mostly include:

  1. Scheduling and managing appointments.
  2. Answering phones.
  3. Maintaining calendars, follow-up calls, and ongoing communications
Who handles training, payroll, and onboarding for my Edge employee?

You vet, we do the rest.

Once you’ve selected your perfect fit, Edge takes care of 80% of pre-requisite training (phone etiquette, industry-related training, HIPAA compliance, etc.) while you only handle the 20% that is specific to your business.

We’ll also provide your new employee with gadgets equipped with high-end security software, further compliance checks, and ongoing payroll and benefits.

You’ll be able to manage your employees with ease in our industry-topping HR and workforce management platform, 24/7 IT assistance, and at-the-hip account management.

Why hire a remote dental assistant over a VA?

A virtual assistant is typically:

  • Not pre-vetted
  • Juggling multiple clients
  • Available for unreliable hours
  • Not trained in proper compliance procedures
  • Not held by strict standards that a larger agency would require

With an Edge employee, you’re guaranteed:

  • A full-time reliable staff member dedicated to you alone from day one
  • The top 1% of educated global workers who are held to Harvard-level standards
  • Someone paid fairly and fully satisfied in their role
  • 100% English fluency with clear communication
  • Ongoing employee training in HIPAA compliance, phone etiquette, and more
  • An easier and more streamlined way to manage your workforce
How quickly can I find and hire my virtual dental assistant with Edge?

Unlike other staffing agencies, you won’t need to wait months for a new employee to join; we’ll find an expert that meets your criteria in less than two weeks.

How does Edge find such high-quality remote dental staff?

With so much international talent, there’s no reason to stick to your backyard when looking for qualified workers.

We aim to always fulfill our purpose for talent: to equalize access to opportunity to ensure a better quality of life for everyone.

To ensure that we do, we believe in equitable wages, healthy working environments, and ongoing support for our talent every step of the way; that's why we retain the best of the best.

How much money do I save if I hire my virtual dental assistant through Edge?

Our clients save, on average, 51% of the cost that they would incur to employ a full-time in-house resource.

To better understand how much you'll save if you hired through Edge, please book your free consultation today.

Pull teeth. Not résumés.

Book your free demo today and get your very own remote dental assistant in less than 2 weeks.

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