Vetted, dedicated to your practice full-time, and trained in real medical workflows & software.
MEET TALENT FOR FREE. NO FEES UNTIL YOU HIRE.
Looking for a remote opportunity? Apply here.
CUSTOMER SPOTLIGHT
Explore how our remote talent has helped Dr. Juarez streamline back-office and front-desk operations for their practice.
Explore tasks that remote front desk assistants from Edge take on for hundreds of practices:
Daily admin work saved per practitioner
More patient capacity per practitioner
Decrease in practice overhead expenses
Fewer dropoffs and calls missed
Patients verified ahead of visits
CASE STUDY
With a heavy influx of patients, Multnomah Orthopedic Clinic was struggling to keep up with incoming calls and correspondence.
By providing two pre-trained remote medical administrative assistants, Edge helped their overburdened office staff free up 2-4 hours daily for more essential patient tasks.
Our agents not only helped Multnomah free up critical time but also optimized correspondence, reducing average wait time by 70%.
Explore the range of medical specialties we support with top-tier remote talent.
Handpicked, rigorously vetted, and trained in real clinical workflows.
Our talent is trained on the same EHR/EMR systems your team already uses, minimizing onboarding time and maximizing efficiency.
and many more!
Medical practices are able to choose who they would like to work with. They work with the same virtual medical front desk assistant every day - much like an in-office worker.
Your remote talent works on your practice’s workflows, software, and compliance standards exclusively—building deeper efficiency and compounding productivity over time.
Thanks to our 97.3% talent retention rate, some of our customers have worked with the same associate for 3 years & counting.
CUSTOMER SPOTLIGHT
See how this practice hired a remote medical assistant in days—saving hours of admin work, reducing stress, and improving patient care. Real results. Real relief.
Here’s why modern medical practices regard Edge as their trusted administrative staffing partner:
Talent hired through Edge offer an unparalleled 97.3% retention rate.
Medical & dental practices have hired over 1,000 talent through Edge.
Edge has helped practices save $300M in staffing costs & counting.
More than 500 healthcare providers trust Edge with their needs.
See what some medical practices have to say about their experience hiring full-time remote medical staff with Edge.
"Edge’s incredible professionals adapted to our clinic, significantly boosting satisfaction and productivity. A clinic game-changer!"
"Having a remote employee has decreased the "drama" in our office and helps us respond in a more timely manner to our patients."
"In October 2023, my Edge team members will have been with me for 2 years. I could not run my business without them!"
FEATURED
Edge was featured on the NASDAQ billboard—an exciting moment that reflects the trust of our customers.
It is a celebration of the high standards we uphold each day that makes global hiring for our customers truly successful.
Consultations are often deeply personal. Your patients can feel anxious or uncomfortable with an additional person in the room.
The presence of someone else can feel intrusive, especially during sensitive or private appointments.
Our remote medical assistant can remain off-site & off-screen, allowing patients to maintain a sense of privacy & comfort during their visit.
CASE STUDY
Over 700 physicians & 1,200 nurses dedicate themselves to offering a full continuum of care at DHR Health, but they grappled with the persistent challenges of administrative staff retention and high turnover.
DHR Health's initial cautiousness towards remote work evolved into a successful adaptation.
Now, the company employs a whopping team of 23 remote administrative personnel from Edge, resulting in a 53% decrease in hiring time, a 71% increase in productivity, and a 5% employee cost reduction.
See how Edge compares to a typical virtual assistant agency & how our remote assistants deliver value to high-growth healthcare providers.
✔️ Full-time, dedicated employee for your practice
✔️ Practice-ready medical staff trained in real workflows
✔️ Built for high-growth practices that need full-time support
✔️ We sign a business-level BAA with all our customers
✔️ Edge provides required equipment to its remote staff
✔️ Trained & experienced remote medical assistants
✔️ HIPAA, ISO 27001, SOC 2 Type II & GDPR compliant
❌ Rotating, untrained virtual assistants
❌ Little to no industry training or workflow experience
❌ Not scalable for high-growth practices
❌ Do not sign a business-level BAA with their clients
❌ Virtual assistant use their own equipment
❌ Untrained virtual assistants without hands-on experience
❌ Not certified or compliant with any standards
Check out some of the most frequently asked questions we get from our healthcare customers:
The responsibilities of a Virtual Front Desk Coordinator vary day to day, but typically include:
You vet, we do the rest.
Once you’ve selected your perfect fit, Edge takes care of 80% of pre-requisite training (phone etiquette, industry-related training, HIPAA compliance, etc.) while you only handle the 20% that is specific to your business.
We’ll also provide your new employee with gadgets equipped with high-end security software, further compliance checks, and ongoing payroll and benefits.
You’ll be able to manage your employees with ease in our industry-topping HR and workforce management platform, 24/7 IT assistance, and at-the-hip account management.
A virtual assistant is typically:
With an Edge employee, you’re guaranteed:
Unlike other medical staffing agencies, you won’t need to wait months for a new employee to join; we’ll find an expert that meets your criteria in less than two weeks.
With so much international talent, there’s no reason to stick to your backyard when looking for qualified workers.
We aim to always fulfill our purpose for talent: to equalize access to opportunity to ensure a better quality of life for everyone.
To ensure that we do, we believe in equitable wages, healthy working environments, and ongoing support for our talent every step of the way; that's why we retain the best of the best.
Our clients save, on average, 51% of the cost that they would incur to employ a full-time in-house resource.
To better understand how much you'll save if you hired through Edge, please book your free consultation today.
MEET TALENT FOR FREE. NO FEES UNTIL YOU HIRE.
Book your free demo today. Find & hire a trained remote front desk assistant in less than 2 weeks.
